{"id":265,"date":"2023-03-06T21:50:28","date_gmt":"2023-03-06T21:50:28","guid":{"rendered":"https:\/\/tncpi.upsi.edu.my\/?page_id=265"},"modified":"2023-10-04T08:53:23","modified_gmt":"2023-10-04T08:53:23","slug":"client-charter","status":"publish","type":"page","link":"https:\/\/tncpi.upsi.edu.my\/index.php\/corporate-info\/client-charter\/","title":{"rendered":"CLIENT CHARTER"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"265\" class=\"elementor elementor-265\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2898470 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2898470\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b120c4a\" data-id=\"b120c4a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dac9347 elementor-widget elementor-widget-heading\" data-id=\"dac9347\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CLIENT CHARTER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30cb031 elementor-widget elementor-widget-text-editor\" data-id=\"30cb031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We promise and are committed to providing efficient, professional, ethical, and customer-friendly services to our clients as follows:<\/p><ol><li>Informing the decisions of the University Management Committee (JKPU) to the University Departments (PTj) under TNC (P&amp;I) within three (3) days after receiving the meeting minutes from the JKPU secretariat.<\/li><li>Coordinating the documents submitted by PTj to the JKPU secretariat within seven (7) days from the date of receiving instructions and complete information.<\/li><li><p>Feedback to complainants shall be provided within one (1) working day to inform them that their complaint has been acknowledged and will be addressed.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CLIENT CHARTER We promise and are committed to providing efficient, professional, ethical, and customer-friendly services to our clients as follows: Informing the decisions of the University Management Committee (JKPU) to the University Departments (PTj) under TNC (P&amp;I) within three (3)&#8230;<br \/><a class=\"read-more-button\" href=\"https:\/\/tncpi.upsi.edu.my\/index.php\/corporate-info\/client-charter\/\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-265","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tncpi.upsi.edu.my\/index.php\/wp-json\/wp\/v2\/pages\/265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tncpi.upsi.edu.my\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tncpi.upsi.edu.my\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tncpi.upsi.edu.my\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tncpi.upsi.edu.my\/index.php\/wp-json\/wp\/v2\/comments?post=265"}],"version-history":[{"count":10,"href":"https:\/\/tncpi.upsi.edu.my\/index.php\/wp-json\/wp\/v2\/pages\/265\/revisions"}],"predecessor-version":[{"id":432,"href":"https:\/\/tncpi.upsi.edu.my\/index.php\/wp-json\/wp\/v2\/pages\/265\/revisions\/432"}],"up":[{"embeddable":true,"href":"https:\/\/tncpi.upsi.edu.my\/index.php\/wp-json\/wp\/v2\/pages\/2"}],"wp:attachment":[{"href":"https:\/\/tncpi.upsi.edu.my\/index.php\/wp-json\/wp\/v2\/media?parent=265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}